Overview
This Privacy Policy explains how CoinTrace AI may collect, use, and protect information when you visit the website or use the product. It is written for transparency and should be read together with the Terms and Risk Disclaimer.
We aim to collect only information that is useful for operating, securing, and improving the service. CoinTrace AI is a research product and should not be used to submit secrets, private keys, seed phrases, or sensitive financial credentials.
Information We May Collect
We may collect account information, contact details, product usage events, device and browser data, cookie preferences, support messages, and analytics data. If integrations are added, we may collect integration metadata needed to provide the requested feature.
We do not ask users to provide wallet seed phrases or private keys. If you accidentally submit highly sensitive information into a prompt, form, or support message, contact us and rotate any affected credentials immediately.
How We Use Information
Information may be used to provide the service, personalize product experiences, secure accounts, troubleshoot errors, analyze performance, communicate updates, and comply with legal obligations.
We may use aggregated or de-identified data to improve product quality, understand feature usage, and evaluate system reliability. We do not use this policy to claim ownership of your independent research or trading decisions.
Cookies and Analytics
CoinTrace AI may use cookies or similar technologies for essential site behavior, preferences, analytics, and product improvement. You can control cookies through your browser settings, though some features may not work as expected if cookies are disabled.
Analytics help us understand which pages and workflows are useful. Where practical, we prefer privacy-conscious measurement and avoid collecting more information than is necessary for operating the product.
Data Sharing and Retention
We may share information with vendors that help operate infrastructure, analytics, authentication, support, observability, or security. These vendors are expected to process information only for authorized purposes.
We retain information for as long as reasonably necessary to operate the service, comply with law, resolve disputes, and enforce agreements. Retention periods may vary by data type and legal requirement.